Payflex FAQ's
What is Payflex?
Payflex offers the first truly free payment plan in South Africa. Check out with Payflex and pay only 25% of the purchase price today. Your goods are shipped immediately, and you pay the rest over 6 weeks at no additional cost (zero fees, zero interest*).
Payflex is not a credit provider. Payflex provides interest and charge-free payment plans for low-value amounts over 6 weeks. This is commonly referred to in the industry as BNPL (Buy Now Pay Later) services. If one does not meet the required instalment dates, penalties are incurred, but not in the form of interest.
* Default fees apply if you miss a payment.
How easy is it to apply for a Payflex account?
It’s super easy! Payflex prides themselves on simplicity and making payments hassle-free. To apply for your Payflex account, simply select Payflex as your payment method at checkout, provide your ID number, and they'll assess you in seconds. No documentation required. It’s that simple.
Is it safe to use Payflex?
Absolutely. Payflex is an established payments company that is part of the Zip Co Ltd. group listed in Australia. All payments are processed through state-of-the-art, PCI-compliant payment systems that ensure the security of your payments.
Are there really no extra fees or interest rates?
That’s right, and they'll shout it from the rooftops! THERE REALLY ARE NO INTEREST OR EXTRA FEES. Simply put, Payflex is not like your traditional finance companies. They believe in giving you the choice to get it now and pay later! Pay your scheduled payments on time and you’ll pay the original price your item was advertised for. It does sound too good to be true, doesn’t it? Well, it’s not. There’s only one time you would ever pay more…and that’s if you miss a scheduled payment. Then, sadly, they'll have to charge a R85.00 (incl. VAT) default fee to cover their costs and a further R85.00 (incl. VAT) for every week the instalment is outstanding for a maximum of three (3) charges. So, to avoid the drama, just make sure you have money in your account in advance of your scheduled instalment. They'll email you in advance every time as a reminder.
What do I need to make my first purchase using Payflex?
If it’s your first ever time using Payflex, welcome! They'll just need to iron out some small details (you know, the usual: name, mobile number, email address, and South African ID number) then they'll do a quick automatic credit and ID assessment to check that you are who you say you are and all that! Their system does this instantly and, if all is good and you agree to the payment schedule, you can make your first payment with any debit, credit, or cheque card. Payflex accepts all Mastercard and Visa cards.
Am I eligible to shop using Payflex?
That depends on you. Are you over the age of 18? Do you have a South African-issued Visa or Mastercard debit, cheque, or credit card? Do you live in sunny South Africa and have a good credit history (which their automated system will review when you sign up)? Then you should be good to go!
If you have more questions regarding Payflex, visit this page.